Report Broadcast in Layanika is a reporting feature that provides data and analysis related to broadcast message activities sent to customers over a selected period. This feature helps businesses monitor campaign performance and evaluate communication effectiveness.
d. Broadcast List #
| Colom | Description |
|---|---|
| Broadcast Name | The name of the broadcast message created |
| Created By | The name of the user (agent) who created the broadcast |
| Channel | The channel used to send the broadcast (e.g., WhatsApp) |
| Broadcast Time | The time when the broadcast is executed (sent immediately or scheduled) |
| Created Date | The time when the broadcast was created. |
| Contact | The name or group of contacts targeted for the broadcast. |
| Send By | The name of the user (agent) who sent the broadcast. |
| Completed Time | The time when the broadcast delivery process was completed. |
| Recipients | The total number of intended recipients for the broadcast. |
| Total Messages | The total number of messages processed in the broadcast. |
| Sent | The number of messages successfully sent. |
| Gagal Terkirim | The number of messages that failed to be delivered. |
| Diterima | The number of messages successfully delivered to recipients. |
| Dibaca | The number of messages that have been read by recipients. |
