Channel

< 1 min read

Channel in Layanika are integrated communication mediums within a single platform that enable businesses to interact with customers across multiple channels in a centralized way.

The following 5 channels are available in Layanika:

WhatsApp API
Facebook Messenger
Instagram
Telegram
Webchat

Add Channel #

Add Channel allows users to connect various social media communication channels (such as WhatsApp, Facebook Messenger, Instagram, Telegram, and Webchat) to the Layanika platform, enabling all customer interactions to be managed in one place.

Steps to add a new channel:

Go to the Settingsmenu, then select Channel. Click "Add Channel",then, select the social media platform you want to connect (e.g., WhatsApp, Facebook Messenger, Instagram, Telegram, and Webch

Feature

Company

Company Address

Jl. Pos Pengumben Raya No. 1, Permata Boulevard Ruko Block BE, Jakarta Special Capital Region 11630

Feature

Company

Company Address

Jl. Pos Pengumben Raya No. 1, Permata Boulevard Ruko Block BE, Jakarta Special Capital Region 11630

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Quick Guide

Online Chat

Contact

Broadcast Messages

Report

Settings

Channel

Dashboard

Notification

User Profile

Channel

Add Channel #

Feature

Company

Company Address

Feature

Company

Company Address