Layanika’s Support in Enhancing Hospitality Services
Secure and Professional Operations
All guest conversation history is securely stored in one platform, making it easy to track and review guest complaints. Services no longer rely on staff’s personal WhatsApp accounts, ensuring data remains secure even when staff changes occur.
Faster Hotel Guest Responses
All hotel guest inquiries and requests from multiple communication channels can be handled in one platform, enabling faster service processes and improved guest interactions.
Send Special Offers to Multiple Hotel Guests with Broadcast Messages
Broadcast messages help deliver special offers such as service promotions, limited time discounts, or exclusive packages to multiple guests.
Performance Reporting and
Analytics
Hotel guest interaction data helps hospitality businesses evaluate performance, improve service quality, and develop more accurate and effective sales strategies.
Industri Lainnya
Layanika helps travel agencies manage conversation activities, tour package registrations, promotions, and ticket purchases quickly and efficiently daily.
Layanika helps clinics manage conversations, consultation registrations, appointments, and aftercare services efficiently in one platform seamlessly together.
Together with Layanika, hotels can manage reservation conversations, service requests, and post-stay support quickly, efficiently, and easily daily.