All Conversations from Multi-Channels in One Platform
Manage Conversations from Multi-Channels in One Platform
Solutions Designed to Support Your Business Needs
Inbox
All Customer Messages in One Inbox
Manage all conversations from WhatsApp, Instagram, Facebook Messenger, and website chat in one inbox.
Integration Multi-Channel
Connect Across Multi-Channels in One Platform
Bring multiple communication channels together in one efficient platform.
Broadcast Feature
Send Messages to Multiple
Customers
Send important information, promotions, and notifications to many customers quickly.
Report Feature
All Activities Are Tracked in Reports
Reports help you monitor communication and operational performance, identify trends, and make more data-driven decisions.
Get Started for Free, No Subscription Required
Try Layanika for free, no subscription required.
The Ideal Solution for a Wide Range of Business Needs
Choose the Right Plan for Your Business Scale
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 1 Pengguna
- 100 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 200/bulan
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 2 Pengguna
- 50.000 Tambahan Pengguna
- 1000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 2.000/bulan
- Assigment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- 24/7 Email Support
- Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
Growth
- Ideal solution for growing businesses that need channel integration and automated message routing capabilities.
- Meliputi:
- 2 WhatsApp API
- Instagram/Facebook/Webchat
- 5 Pengguna
- 50.000 Tambahan Pengguna
- 5.000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 10.000/bulan
- Assignment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Support is available via WhatsApp from 9:00 AM to 6:00 PM (WIB).
- 24/7 Email Support
- Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
Pro
- This solution is designed for mid to large businesses with high-volume messaging needs and priority support services included.
- Meliputi:
- 3 WhatsApp API
- Instagram/Facebook/Webchat
- 5 Pengguna
- 50.000 Tambahan Pengguna
- 5.000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 10.000/bulan
- Assigment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Support is available via WhatsApp from 9:00 AM to 6:00 PM (WIB).
- 24/7 Email Support
- Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 1 Pengguna
- 100 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 200/bulan
- Assigment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 2 Pengguna
- 50.000 Tambahan Pengguna
- 1000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 2.000/bulan
- Assigment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- 24/7 Email Support
- Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
Growth
- Ideal solution for growing businesses that need channel integration and automated message routing capabilities.
- Meliputi:
- 2 WhatsApp API
- Instagram/Facebook/Webchat
- 5 Pengguna
- 50.000 Tambahan Pengguna
- 5.000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 10.000/bulan
- Assigment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Support is available via WhatsApp from 9:00 AM to 6:00 PM (WIB).
- 24/7 Email Support
- Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
Pro
- This solution is designed for mid to large businesses with high-volume messaging needs and priority support services included.
- Meliputi:
- 3 WhatsApp API
- Instagram/Facebook/Webchat
- 5 Pengguna
- 50.000 Tambahan Pengguna
- 5.000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 10.000/bulan
- Assigment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Support is available via WhatsApp from 9:00 AM to 6:00 PM (WIB).
- 24/7 Email Support
- Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Choose the Right Plan for Your Business Scale
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
Growth
- Ideal solution for growing businesses that need channel integration and automated message routing capabilities.
Pro
- This solution is designed for mid to large businesses with high-volume messaging needs and priority support services included.
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
Growth
- Ideal solution for growing businesses that need channel integration and automated message routing capabilities.
Pro
- This solution is designed for mid to large businesses with high-volume messaging needs and priority support services included.
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Feature
Free
Starter
Growth
Pro
WhatsApp API
1
1
2
2
Instagram/ Facebook/Webchat
Users
1
2
5
10
Additional User
-
30.000
30.000
30.000
Contact
100
1.000
5000
10.000
Additional Contact/1,000
50.000
50.000
50.000
50.000
Broadcast
200/month
2.000/month
10.000/month
20.000/month
Assigment
-
Report Conversation
Report Channel
Report Contact
Workspace
1
1
1
1
24/7 Email Support
Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp.
-
FAQ
Questions You Often Ask
Can I use Layanika for free?
Yes, you can use the Free at no cost and without a credit card. This plan is ideal for trying out basic features before upgrading.
Can I upgrade or cancel my plan at any time?
Yes, you can cancel or upgrade your plan at any time. Plan cancellation is free of charge, while upgrades will be billed according to the selected plan price.
How subscriptions work on Layanika?
You can choose monthly or annual subscriptions based on your business needs.
What payment methods are available in Layanika?
Layanika supports various payment methods, including:
Credit Card (Visa, MasterCard)
Bank Transfer
QRIS
Virtual Account
Does the Layanika package price already include WhatsApp messaging fees?
Not yet. The Layanika package price does not include WhatsApp messaging fees. Bulk messages and scheduled messages are charged, while incoming customer messages are free of charge. Fees for bulk and scheduled messages follow Meta’s official rates and include an additional Layanika platform fee of IDR 64.For Indonesia, Meta’s message rate starts from IDR 650. Rates may vary by destination country and may change at any time according to Meta’s official policies.
How does Layanika’s support work for each subscription plan?
Each Layanika plan offers a different level of support, as outlined below:
Free: Email support is available 24 hours a day..
Starter: Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp and email support is available 24 hours a day.
Growth: Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp and email support is available 24 hours a day.
Pro: Customer support is available on business days (Monday–Friday, 9:00 AM–5:00 PM WIB) via WhatsApp and email support is available 24 hours a day.
