Manage Multi-Channel Manage Multi-Channel Communication in a Platform
Managing multi-channel conversations within a dashboard
Inbox Feature
Inbox for Multi-Channel Conversations
Bringing all conversations from multiple channels such as WhatsApp, Instagram, Facebook Messenger, and Live Chat into a single, centralized view that’s easy to manage.
Integration Channels
Connect With Channels
Multi-channel integration brings multiple communication channels into a single system, enabling all customer interactions to be managed centrally and more efficiently.
Broadcast Feature
Send Messages to Multiple Contacts
Enables sending broadcast messages to multiple contacts at once, allowing important information, promotions, or announcements to be delivered quickly and efficiently.
Report Feature
Reports for All Activities
Report analytics provide deep insights into communication and operational performance, helping you identify trends, assess effectiveness, and make more accurate, data-driven decisions.
Early Access with No Subscription Fees
Explore Layanika freely before committing to any subscription.
Choose the Right Plan for Your Business Scale
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 1 Pengguna
- 100 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 200/bulan
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- MAC Tidak Terbatas
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 2 Pengguna
- 50.000 Tambahan Pengguna
- 1000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 2.000/bulan
- Assignment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Email support
- MAC Tidak Terbatas
Pro
- This solution is designed for mid-sized to large businesses requiring high-volume messaging and priority support.
- Meliputi:
- 3 WhatsApp API
- Instagram/Facebook/Webchat
- 5 Pengguna
- 50.000 Tambahan Pengguna
- 5.000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 10.000/bulan
- Assignment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Email support
- MAC Tidak Terbatas
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 1 Pengguna
- 100 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 200/bulan
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- MAC Tidak Terbatas
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
- Meliputi:
- 1 WhatsApp API
- Instagram/Facebook/Webchat
- 2 Pengguna
- 50.000 Tambahan Pengguna
- 1000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 2.000/bulan
- Assignment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Email support
- MAC Tidak Terbatas
Pro
- This solution is designed for mid-sized to large businesses requiring high-volume messaging and priority support.
- Meliputi:
- 3 WhatsApp API
- Instagram/Facebook/Webchat
- 5 Pengguna
- 50.000 Tambahan Pengguna
- 5.000 Kontak
- 50.000 Tambahan Kontak/1000
- Sebar Pesan 10.000/bulan
- Assignment
- Laporan dan Analitik Sebar Pesan
- Report Conversation
- Report Channel
- Report Contact
- 1 Ruang Kerja
- Email support
- MAC Tidak Terbatas
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Choose the Right Plan for Your Business Scale
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
Pro
- This solution is designed for mid-sized to large businesses requiring high-volume messaging and priority support.
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Free
- Layanika’s free plan helps you explore core features based on your business needs before subscribing to paid.
Starter
- Ideal for small businesses needing basic communication solutions with standard support for daily operational needs.
Pro
- This solution is designed for mid-sized to large businesses requiring high-volume messaging and priority support.
Enterprise
- Enterprise solution with dedicated SLAs, on-premise deployment, and flexible customization tailored for large-scale business needs.
Feature
Free
Starter
Growth
Pro
WhatsApp API
1
1
2
2
Instagram/ Facebook/Webchat
Users
1
2
5
10
Additional User
-
30.000
30.000
30.000
Contact
100
1.000
5000
10.000
Additional Contact/1,000
50.000
50.000
50.000
50.000
Broadcast
200/month
2.000/month
10.000/month
20.000/month
Assignment
-
Report Conversation
Report Channel
Report Contact
Workspace
1
1
1
1
Support
-
Email support
Business hour support
Priority support
(same day)
MAC
Unlimited
Unlimited
Unlimited
Unlimited
FAQ
Questions You Often Ask
Can I use Layanika for free?
Yes, you can use the Free plan at no cost and without a credit card. This plan is ideal for trying basic features before deciding to upgrade.
Can I upgrade or cancel my plan at any time?
Yes, you can change your subscription plan at any time through your account settings at no additional cost.
How subscriptions work on Layanika?
You can choose monthly or annual subscription plans based on your business needs.
What payment methods are available in Layanika?
Layanika supports various payment methods, including:
Credit Card (Visa, MasterCard)
Bank Transfer
QRIS
Virtual Account
Do all plans include the cost of WhatsApp broadcast messaging?
WhatsApp broadcast messaging fees are not included in any plan.
How much does WhatsApp API messaging cost?
All incoming messages on Layanika are free of charge. Outgoing messages in the form of marketing broadcast messages are charged at IDR 650 per message within Indonesia. Broadcast message fees may vary depending on the destination country. For broadcast messages sent outside Indonesia, the applicable charges follow meta’s pricing , with an additional platform fee of IDR 70 per message.
How does Layanika’s support work for each subscription plan?
Different levels of support are available with each Layanika package:
Free: No support services included.
Starter: Support Support available via email..
Growth: Provides support during business hours with faster response times.
Pro: Offers priority support,ensuring issues are handled more quickly on the same day.
