{"id":7243,"date":"2026-03-31T14:19:05","date_gmt":"2026-03-31T07:19:05","guid":{"rendered":"https:\/\/staging.layanika.com\/?post_type=docs&p=7243"},"modified":"2026-04-08T17:42:33","modified_gmt":"2026-04-08T10:42:33","password":"","slug":"broadcast","status":"publish","type":"docs","link":"https:\/\/staging.layanika.com\/en\/doks\/broadcast\/","title":{"rendered":"Broadcast"},"content":{"rendered":"
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The Broadcast menu helps users deliver important information\u2014such as promotions and service announcements\u2014to multiple customers at once.<\/p>

To view and filter your broadcasts, use the message status filters on the right.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Broadcast statuses are divided into several categories:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n \n \n \n \n \n \n \n \n \n \n
Broadcast Status<\/th>\n Description<\/th>\n <\/tr>\n <\/thead>\n
Draft<\/td>\n The broadcast is still being prepared and has not been sent yet. You can still edit or complete the broadcast details <\/td>\n <\/tr>\n
Scheduled<\/td>\n The broadcast has been scheduled and will be sent automatically based on the specified date and time\n<\/td>\n <\/tr>\n \n
On Going<\/td>\n The broadcast sending process is in progress. Messages are being sent gradually to contacts. <\/td>\n <\/tr>\n \n
Completed<\/td>\n The broadcast has been successfully delivered to all target contacts without any issues.\n<\/td>\n <\/tr>\n \n
Partially Failed<\/td>\n Some messages were successfully delivered, but a few failed to reach certain contacts<\/td>\n <\/tr>\n \n
Failed<\/td>\n Broadcast gagal dikirim sepenuhnya. Tidak ada pesan yang berhasil dikirim ke target kontak<\/td>\n <\/tr>\n \n <\/tbody>\n <\/table>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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The Broadcast List includes :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n \n \n \n \n \n \n \n \n \n \n \n \n
Colom<\/th>\n Description<\/th>\n <\/tr>\n <\/thead>\n
Broadcast Status<\/td>\n Menunjukkan status pengiriman broadcast\n\n<\/td>\n <\/tr>\n
Broadcast Name<\/td>\n Displays the name of the created broadcast message<\/td>\n <\/tr>\n \n \n
Created By<\/td>\n The user who created the broadcast<\/td>\n <\/tr>\n \n
Channel<\/td>\n The channel used (e.g., WhatsApp)\n<\/td>\n <\/tr>\n \n
Broadcast Time<\/td>\n The scheduled or actual sending time<\/td>\n <\/tr>\n \n
Created Date<\/td>\n Created Date<\/td>\n <\/tr>\n \n \n
Contact<\/td>\n The target contacts for the broadcast<\/td>\n <\/tr>\n \n
More<\/td>\n menampikan lihat, mengubah dan menghapus broadcast<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Broadcast Details<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Users can view broadcast details from the Broadcast menu.<\/p>

Below is a guide to viewing broadcast information:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Step 1<\/strong>:<\/p>

Select a broadcast from the broadcast list, then click view <\/strong>located on the right side of the Contact<\/strong> column to see the broadcast details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Step 2<\/strong>:<\/p>

Sistem akan mengarahkan anda pada halaman Broadcast Details<\/strong>. Pada halaman ini, Anda dapat melihat ringkasan dan hasil dari broadcast yang telah dikirim.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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The Broadcast Details page includes the following information:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n \n \n \n \n \n \n \n \n \n
Information<\/th>\n Description<\/th>\n <\/tr>\n <\/thead>\n
Broadcast Name<\/td>\n Menampilkan nama pesan broadcast yang telah dibuat<\/td>\n <\/tr>\n
Broadcast Status<\/td>\n Menunjukkan status pengiriman broadcast\n\n<\/td>\n <\/tr>\n \n
Recipients<\/td>\n The total number of contacts targeted by the broadcast<\/td>\n <\/tr>\n \n
Sent<\/td>\n Jumlah pesan yang berhasil dikirim ke penerima\n<\/td>\n <\/tr>\n \n
Message Preview<\/td>\n Anda dapat melihat tampilan pesan yang dikirim ke pelanggan<\/td>\n <\/tr>\n \n \n \n <\/tbody>\n <\/table>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Delete Broadcast<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Users can delete broadcasts that are no longer needed.<\/p>

Broadcast hanya dapat dihapus pada status broadcast berikut:<\/p>

  • Draft<\/strong><\/li>
  • Failed<\/strong><\/li><\/ul>

    Broadcasts with other statuses cannot be deleted because they are either in progress or have already been completed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Berikut panduan cara menghapus broadcast:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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    Step 1<\/strong>:<\/p>

    Select the broadcast you want to delete from the broadcast list, then click hapus <\/strong>located on the right side of the Contact<\/strong> to delete the broadcast.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Step 2<\/strong>:<\/p>

    Setelah itu, sistem akan mengirimkan konfirmasi apakah pengguna yakin untuk menghapus broadcast. Klik Yes, Delete<\/strong> to delete the broadcast.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Menu Broadcast membantu pengguna dalam menyampaikan informasi penting seperti promosi, hingga pemberitahuan layanan kepada banyak pelanggan sekaligus. Untuk melihat dan memfilter broadcast anda, gunakan status pesan yang berada di sebelah kanan. Status broadcast terdiri atas beberapa kategori: Status Broadcast Keterangan Draft Broadcast masih dalam tahap penyusunan dan belum dikirim. Anda masih dapat mengedit atau melengkapi data broadcast Terjadwal Broadcast telah dijadwalkan dan akan dikirim secara otomatis sesuai tanggal dan waktu yang telah ditentukan Sedang Berlangsung Proses pengiriman broadcast sedang berjalan. Pesan sedang dikirim secara bertahap ke kontak Selesai Broadcast telah selesai dikirim ke seluruh target kontak tanpa kendala Gagal Sebagian Sebagian pesan berhasil dikirim, namun ada beberapa yang gagal terkirim ke beberapa kontak Gagal Broadcast gagal dikirim sepenuhnya. Tidak ada pesan yang berhasil dikirim ke target kontak Berikut isi dari daftar broadcast Kolom Keterangan Status Broadcast Menunjukkan status pengiriman broadcast Nama Broadcast Menampilkan nama pesan broadcast yang telah dibuat. Dibuat Oleh Pengguna yang membuat broadcast Channel Channel yang digunakan (WhatsApp) Waktu Broadcast Waktu pengiriman Tanggal Dibuat Tanggal Dibuat Kontak Target kontak broadcast Aksi menampikan lihat, mengubah dan menghapus broadcast Detail Broadcast Pengguna dapat melihat detail broadcast pada menu broadcast. Berikut panduan untuk melihat informasi broadcast: Langkah 1: Pilih broadcast pada daftar broadcast. Pilih untuk lihat yang terletak pada sebelah kanan dari Kontak melihat detail broadcast. Langkah 2: Sistem akan mengarahkan anda pada halaman Detail Broadcast. Pada halaman ini, Anda dapat melihat ringkasan dan hasil dari broadcast yang telah dikirim. Berikut informasi pada halaman detail broadcast: Informasi Keterangan Nama Broadcast Menampilkan nama pesan broadcast yang telah dibuat Status Broadcast Menunjukkan status pengiriman broadcast Penerima Jumlah total kontak yang menjadi target broadcast Terkirim Jumlah pesan yang berhasil dikirim ke penerima Pratinjau Pesan Anda dapat melihat tampilan pesan yang dikirim ke pelanggan Hapus Broadcast Pengguna dapat menghapus broadcast yang sudah tidak digunakan. Broadcast hanya dapat dihapus pada status broadcast berikut: Draft (Draf) Failed (Gagal) Broadcast dengan status lain tidak dapat dihapus karena masih dalam proses atau sudah selesai dikirim. Berikut panduan cara menghapus broadcast: Langkah 1: Pilih broadcast yang akan di hapus pada daftar broadcast. Pilih untuk hapus yang terletak pada sebelah kanan dari Kontak untuk menghapus broadcast. Langkah 2: Setelah itu, sistem akan mengirimkan konfirmasi apakah pengguna yakin untuk menghapus broadcast. Klik Ya, Hapus untuk menghapus broadcast.<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[102],"doc_tag":[],"class_list":["post-7243","docs","type-docs","status-publish","hentry","doc_category-pesan-broadcast"],"acf":[],"year_month":"2026-04","word_count":371,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"jesicaa","author_nicename":"jesicaa","author_url":"https:\/\/staging.layanika.com\/en\/author\/jesicaa\/"},"doc_category_info":[{"term_name":"Pesan Broadcast","term_url":"https:\/\/staging.layanika.com\/en\/doks-category\/pesan-broadcast\/"}],"doc_tag_info":[],"yoast_head":"\nBroadcast - Layanika<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.layanika.com\/en\/doks\/broadcast\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Broadcast - Layanika\" \/>\n<meta property=\"og:description\" content=\"Menu Broadcast membantu pengguna dalam menyampaikan informasi penting seperti promosi, hingga pemberitahuan layanan kepada banyak pelanggan sekaligus. Untuk melihat dan memfilter broadcast anda, gunakan status pesan yang berada di sebelah kanan. Status broadcast terdiri atas beberapa kategori: Status Broadcast Keterangan Draft Broadcast masih dalam tahap penyusunan dan belum dikirim. Anda masih dapat mengedit atau melengkapi data broadcast Terjadwal Broadcast telah dijadwalkan dan akan dikirim secara otomatis sesuai tanggal dan waktu yang telah ditentukan Sedang Berlangsung Proses pengiriman broadcast sedang berjalan. Pesan sedang dikirim secara bertahap ke kontak Selesai Broadcast telah selesai dikirim ke seluruh target kontak tanpa kendala Gagal Sebagian Sebagian pesan berhasil dikirim, namun ada beberapa yang gagal terkirim ke beberapa kontak Gagal Broadcast gagal dikirim sepenuhnya. Tidak ada pesan yang berhasil dikirim ke target kontak Berikut isi dari daftar broadcast Kolom Keterangan Status Broadcast Menunjukkan status pengiriman broadcast Nama Broadcast Menampilkan nama pesan broadcast yang telah dibuat. Dibuat Oleh Pengguna yang membuat broadcast Channel Channel yang digunakan (WhatsApp) Waktu Broadcast Waktu pengiriman Tanggal Dibuat Tanggal Dibuat Kontak Target kontak broadcast Aksi menampikan lihat, mengubah dan menghapus broadcast Detail Broadcast Pengguna dapat melihat detail broadcast pada menu broadcast. Berikut panduan untuk melihat informasi broadcast: Langkah 1: Pilih broadcast pada daftar broadcast. Pilih untuk lihat yang terletak pada sebelah kanan dari Kontak melihat detail broadcast. Langkah 2: Sistem akan mengarahkan anda pada halaman Detail Broadcast. Pada halaman ini, Anda dapat melihat ringkasan dan hasil dari broadcast yang telah dikirim. Berikut informasi pada halaman detail broadcast: Informasi Keterangan Nama Broadcast Menampilkan nama pesan broadcast yang telah dibuat Status Broadcast Menunjukkan status pengiriman broadcast Penerima Jumlah total kontak yang menjadi target broadcast Terkirim Jumlah pesan yang berhasil dikirim ke penerima Pratinjau Pesan Anda dapat melihat tampilan pesan yang dikirim ke pelanggan Hapus Broadcast Pengguna dapat menghapus broadcast yang sudah tidak digunakan. Broadcast hanya dapat dihapus pada status broadcast berikut: Draft (Draf) Failed (Gagal) Broadcast dengan status lain tidak dapat dihapus karena masih dalam proses atau sudah selesai dikirim. Berikut panduan cara menghapus broadcast: Langkah 1: Pilih broadcast yang akan di hapus pada daftar broadcast. Pilih untuk hapus yang terletak pada sebelah kanan dari Kontak untuk menghapus broadcast. Langkah 2: Setelah itu, sistem akan mengirimkan konfirmasi apakah pengguna yakin untuk menghapus broadcast. Klik Ya, Hapus untuk menghapus broadcast.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.layanika.com\/en\/doks\/broadcast\/\" \/>\n<meta property=\"og:site_name\" content=\"Layanika\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T10:42:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.layanika.com\/wp-content\/uploads\/2026\/03\/broadcast.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1933\" \/>\n\t<meta property=\"og:image:height\" content=\"1089\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/\",\"url\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/\",\"name\":\"Broadcast - Layanika\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/staging.layanika.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/broadcast-1024x577.png\",\"datePublished\":\"2026-03-31T07:19:05+00:00\",\"dateModified\":\"2026-04-08T10:42:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/#primaryimage\",\"url\":\"https:\\\/\\\/staging.layanika.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/broadcast-1024x577.png\",\"contentUrl\":\"https:\\\/\\\/staging.layanika.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/broadcast-1024x577.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/doks\\\/broadcast\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/staging.layanika.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\\\/\\\/staging.layanika.com\\\/docs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Broadcast\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/staging.layanika.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/staging.layanika.com\\\/en\\\/\",\"name\":\"Layanika\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/staging.layanika.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Broadcast - Layanika","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/staging.layanika.com\/en\/doks\/broadcast\/","og_locale":"en_US","og_type":"article","og_title":"Broadcast - Layanika","og_description":"Menu Broadcast membantu pengguna dalam menyampaikan informasi penting seperti promosi, hingga pemberitahuan layanan kepada banyak pelanggan sekaligus. Untuk melihat dan memfilter broadcast anda, gunakan status pesan yang berada di sebelah kanan. Status broadcast terdiri atas beberapa kategori: Status Broadcast Keterangan Draft Broadcast masih dalam tahap penyusunan dan belum dikirim. Anda masih dapat mengedit atau melengkapi data broadcast Terjadwal Broadcast telah dijadwalkan dan akan dikirim secara otomatis sesuai tanggal dan waktu yang telah ditentukan Sedang Berlangsung Proses pengiriman broadcast sedang berjalan. Pesan sedang dikirim secara bertahap ke kontak Selesai Broadcast telah selesai dikirim ke seluruh target kontak tanpa kendala Gagal Sebagian Sebagian pesan berhasil dikirim, namun ada beberapa yang gagal terkirim ke beberapa kontak Gagal Broadcast gagal dikirim sepenuhnya. Tidak ada pesan yang berhasil dikirim ke target kontak Berikut isi dari daftar broadcast Kolom Keterangan Status Broadcast Menunjukkan status pengiriman broadcast Nama Broadcast Menampilkan nama pesan broadcast yang telah dibuat. Dibuat Oleh Pengguna yang membuat broadcast Channel Channel yang digunakan (WhatsApp) Waktu Broadcast Waktu pengiriman Tanggal Dibuat Tanggal Dibuat Kontak Target kontak broadcast Aksi menampikan lihat, mengubah dan menghapus broadcast Detail Broadcast Pengguna dapat melihat detail broadcast pada menu broadcast. Berikut panduan untuk melihat informasi broadcast: Langkah 1: Pilih broadcast pada daftar broadcast. Pilih untuk lihat yang terletak pada sebelah kanan dari Kontak melihat detail broadcast. Langkah 2: Sistem akan mengarahkan anda pada halaman Detail Broadcast. Pada halaman ini, Anda dapat melihat ringkasan dan hasil dari broadcast yang telah dikirim. Berikut informasi pada halaman detail broadcast: Informasi Keterangan Nama Broadcast Menampilkan nama pesan broadcast yang telah dibuat Status Broadcast Menunjukkan status pengiriman broadcast Penerima Jumlah total kontak yang menjadi target broadcast Terkirim Jumlah pesan yang berhasil dikirim ke penerima Pratinjau Pesan Anda dapat melihat tampilan pesan yang dikirim ke pelanggan Hapus Broadcast Pengguna dapat menghapus broadcast yang sudah tidak digunakan. Broadcast hanya dapat dihapus pada status broadcast berikut: Draft (Draf) Failed (Gagal) Broadcast dengan status lain tidak dapat dihapus karena masih dalam proses atau sudah selesai dikirim. Berikut panduan cara menghapus broadcast: Langkah 1: Pilih broadcast yang akan di hapus pada daftar broadcast. Pilih untuk hapus yang terletak pada sebelah kanan dari Kontak untuk menghapus broadcast. Langkah 2: Setelah itu, sistem akan mengirimkan konfirmasi apakah pengguna yakin untuk menghapus broadcast. 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